Wednesday, August 10, 2016

How to Fix Problem - Black Screen on PC Startup Only Mouse Cursor Works (Windows 8.1)?

Black Screen on PC Startup Only Mouse Cursor Works (Windows 8.1)

Hello, I've been experiencing issues with my PC lately.
When I turn it on the screen is black and only the mouse cursor shows up on screen, disappearing after a few seconds and some underscores flash in the bottom left of the screen every so often. 

I have only started having this issue since I updated my Nvidia graphics card drivers and then restarted the sytem.
Everything worked absolutely fine previously and some help would be much appreciated.

Thanks in advance,
   Lewis

Keys to the Problem Black Screen on PC Startup Only Mouse Cursor Works (Windows 8.1)

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Hi Lewis,

For a better understanding of the startup issue, I would need more information from your end.
1.
What is the make and model of the computer?
2.
Where did you install the NVidia graphics card drivers from?

I would suggest you to boot the computer to safe mode and check if the issue occurs or not.
If the issue does not occur in Safe mode, you may try to uninstall the recently installed Nvidia driver from Safe Mode.
Step 1:
I would suggest you to refer the article and check if it helps.

Windows Startup Settings (including safe mode)

Step 2:
If you are able to boot to Safe Mode, uninstall the
NVidia driver and check if you can boot the computer normally.
To un-install the driver, follow these steps.
a) Press Windows Key + R, type
Control Panel.
b) Click on Programs.
c) Click on Programs and features, click on
uninstall a program.
d) Right-click on the NVidia driver, click on
Uninstall.
e) Restart the computer and try to boot the computer normally.
Hope this information helps.
Reply to the post with updated status of the issue to assist you further.

Make Sure that your Computer Meets the System Requirements

You need to double-check your computer's hardware configuration against the following Microsoft requirements. If your PC hardware is not up to par, then make sure you update where necessary before continuing:

Microsoft Windows Requirements :

  • 1 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor
  • 16 GB available hard disk space (32-bit) or 20 GB (64-bit)

Recommended Method to Fix the Problem: Black Screen on PC Startup Only Mouse Cursor Works (Windows 8.1):

How to Fix Black Screen on PC Startup Only Mouse Cursor Works (Windows 8.1) with SmartPCFixer?

1. You can Download SmartPCFixer here. Install it on your system. When you open SmartPCFixer, it will perform a scan.

2. After the scan is done, you can see the errors and problems need to be fixed. Click Fix All.

3. The Repair part is finished, the speed of your computer will be much higher than before and the errors have been removed. You can also use other functions in SmartPCFixer. Like dll downloading, windows updating and print spooler error repair.


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