Can't back up to external drive: received and acted on msg 0x81000031 to restore default libraries
Error message simply says: "The last back up did not complete successfully > More information > Windows Backup failed while determining libraries location of one of the users included in the backup.
Details: the parameter is incorrect.
Error code 0x81000031"
Followed instructions to "restore default libraries," but fix doesn't work.
Solutions to the Problem Can't back up to external drive: received and acted on msg 0x81000031 to restore default libraries
Welcome to the Microsoft Community.
As per the description you are unable to perform backup and get error code 0x81000031.
· Have you made any changes on the computer prior to the issue?
I will help you with this issue.
I would suggest you to follow these methods.
Method 1: Verify the
Volume Shadow Copy and Windows backup service has started.
If it has not started, start the service and check.
Follow these steps:
a) Click Start, type “services” on the start search box and press
b) Scroll down and check for the service mentioned above (Volume Shadow Copy and Windows backup).
c) Double click each of the services and start them.
Method 2: Follow the steps from the article.
Error code 0x81000031 occurs when you try to back up files by using the Backup and Restore Wizard on a Windows 7-based computer
You may refer this article for more information:
Back up and restore: frequently asked questions
Hope this helps.
Let us know if you need further assistance with Windows related issues.
We will be happy to help.
Because of this Can't back up to external drive: received and acted on msg 0x81000031 to restore default libraries error, Windows can fail in starting some processes and the system's performance can significantly slow down. In some cases, Windows has problems starting up and the system can freeze.
Lastly, this error Can't back up to external drive: received and acted on msg 0x81000031 to restore default libraries can even result in the Blue screen of death error message, just like other critical Windows errors. If any of the above problems and symptoms occur in your PC, then you should immediately seek to resolve this problem.
In order to resolve Can't back up to external drive: received and acted on msg 0x81000031 to restore default libraries error or repair the corrupted and damaged Windows files, you will need a Can't back up to external drive: received and acted on msg 0x81000031 to restore default libraries error repair tool. There is more than one method of treating this kind of error code, and here is how you can manually do it:
- Start the computer and log in as administrator
- Go to the start button and select All Programs. Go to Accessories, System Tools, and then System Restore
- Click on System Restore and in a new window, select the 'Restore my computer to an earlier time's option and click Next
- On the new confirmation window that appears, click Next
- Restart your computer after the restoration has been completed
Recommended Method to Fix the Problem: Can't back up to external drive: received and acted on msg 0x81000031 to restore default libraries:
How to Fix Can't back up to external drive: received and acted on msg 0x81000031 to restore default libraries with SmartPCFixer?
1. Download Error Fixer. Install it on your computer.
2. After the scan is finished, you can see the errors and problems which need to be repaired.
3. The Fixing part is done, the speed of your computer will be much higher than before and the errors have been removed.
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