Tuesday, September 13, 2016

Troubleshoot:Cannot download or save attachments, tried many listed fixes, no luck

Cannot download or save attachments, tried many listed fixes, no luck

It is obvious this is becoming a big problem.
I also cannot open attachments.
Until about a week ago I had no problem with this.
Now I cannot even open attachments on email I received in the past, and opened fine previously.
I have windows vista basic.
Only thing I know that I did recently was install Ie8.
I have tried the following listed solutions, uninstalled Ie8, ran system restore, set default to "outlook".
When I right click on an attachment, and try to save it, I get the message"Internet Explorer
cannot download, No such interface supported"  Can anyone tell me what happened and how to correct?

Keys to the Problem Cannot download or save attachments, tried many listed fixes, no luck

Download SmartPCFixer to Fix It (Free)

Hi plum2020,
Thank you for visiting Windows Vista Forums.
We would like to get a little more information from you to help troubleshoot your issue. 
Please answer the following questions as best you can.
Do you have any security software or non Microsoft firewall running on the computer?
What was the result of system restore?
To confirm if the issue persists in "Safe Mode with Networking", try the following steps.
Restart your computer and start pressing the F8 key on your keyboard.
On a computer that is configured for booting to multiple operating systems, you can press the F8 key when the Boot Menu appears.
Select an option when the Windows Advanced Options menu appears, and then press ENTER.
When the Boot menu appears again, and the words "Safe Mode with Networking" appear in blue at the bottom, select the installation that you want to start, and then press ENTER.
For your reference, I’m adding a link that talks about “A description of the Safe Mode Boot options”:
Open Internet Explorer and then try to download or open the attachment.
NOTE: The purpose of downloading or opening an attachment in safe mode with networking is to check if any non Microsoft program interruption is taking place.

Start the computer in the normal mode and reset the Internet Explorer settings to default.
To do this, follow these steps.
Click Start, type inetcpl.cpl and then hit enter.
On “Internet Properties” window, click Advanced tab, click Reset button, click Reset button once again, click Close and then click OK button to close the “Internet Properties” window.
Visit the following link and run Microsoft Fix it to automatically reset the settings:
Once you have reset the Internet Explorer settings to default, try to download or open an attachment.
I would also recommend you to restore the security settings to default.
To do this, follow these steps.
Open the following link and click on Microsoft Fix it and run it successfully:
I’ve found one similar issue at MSDN forums that has been resolved by changing the security settings.
I’m adding this link for your reference.
Hope this information is helpful.
All the best!
Thanks and Regards:
Syed V - Microsoft Support.
Visit our Microsoft Answers Feedback Forum
and let us know what you think.

Note: It is recommended that you back up your files and folders before attempting this step:

  • Move the mouse cursor over to the upper right side of the screen.
  • A menu will pop up on the left. Click on the "Settings" feature on the menu.
  • On the Settings window, click on the "Change PC settings."
  • Now, left click on the "Update and recovery" feature.
  • For the next step, left click on the "Recovery" feature.
  • There is an option here saying "Refresh your PC without affecting your files." There, left click on the "Get started" button.
  • Now, follow the instructions on the screen to finish the Refresh process.
  • After the Refresh process has finished restart your Windows 8.1 or Windows 8 device.
  • Check again to see if the error Cannot download or save attachments, tried many listed fixes, no luck has been fixed.

If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.

Another Safe way to Fix the Problem: Cannot download or save attachments, tried many listed fixes, no luck:

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1. You can Download SmartPCFixer here. Install it on your system. When you open SmartPCFixer, it will perform a scan.

2. After the scan is done, you can see the errors and problems which need to be repaired.

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