Sunday, September 18, 2016

Troubleshoot:carnt sign into hotmail to get a email Error

carnt sign into hotmail to get a email

im trying to log into my old hotmail acount and i forgot my password - ivei tride to re set my password it just says >The Windows Live ID is incorrect..  but it is the right 1..  i dont sign in to this acount ever only made it for my  playstation 3 and
now with this ps3 network as been hacked its askin me to change my ps3 pasword..
but i carnt get the the email they have sent out because i carnt sign into my old hotmail acount(  it is a old  acount ..
as it been de activated..   hope you can help me..

Keys to the Problem carnt sign into hotmail to get a email

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Hi,
You may have a look into the Microsoft's policy about lost or forgotten passwords.
 
Microsoft policy about lost or forgotten passwords
http://support.microsoft.com/kb/189126

Usually, email providers ask for a personal question as a hint.
This is primarily to retrieve a forgotten password.
 
Did you have one? If yes, it could help you in recovering your email.

Also post the issue in Windows Live Help Community.
http://www.windowslivehelp.com/product.aspx?productid=15

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